What a relief! The Smart Bro Team came by the house today and fixed our internet connection. We've been experiencing unstable internet connection for over a month now, which resulted to serious consequences in terms of my online money making and social networking. Finally, we now have a steady internet. It's only been an hour since the connection was fixed so we are still observing.
According the Smart Bro Team, the "base" from which we used to derive our connection is experiencing technical problems. They transferred the position of the antenna and faced it to another "station base". The only problem with our present connection as of this time is the speed. The internet speed has been downgraded to only 390kbps from the original 500kbps. They say it's because of the "station base". I just hope in the next few days the internet speed will increase.
To those who are using Smart Bro and you are experiencing slow to no internet connectivity you can call SMART BRO hotline, toll free at "*1888", without quotes. Do have your SRN- Service Reference Number on hand as you will be required to give it. It is easier now to talk to a Smart Bro Customer Representative because the service is localized. By that I mean, when you call, you will be entertained by "Bisaya-speaking" representative or "Tagalog-speaking" representative depending on your location as determined by the origin of your call. :)
According the Smart Bro Team, the "base" from which we used to derive our connection is experiencing technical problems. They transferred the position of the antenna and faced it to another "station base". The only problem with our present connection as of this time is the speed. The internet speed has been downgraded to only 390kbps from the original 500kbps. They say it's because of the "station base". I just hope in the next few days the internet speed will increase.
To those who are using Smart Bro and you are experiencing slow to no internet connectivity you can call SMART BRO hotline, toll free at "*1888", without quotes. Do have your SRN- Service Reference Number on hand as you will be required to give it. It is easier now to talk to a Smart Bro Customer Representative because the service is localized. By that I mean, when you call, you will be entertained by "Bisaya-speaking" representative or "Tagalog-speaking" representative depending on your location as determined by the origin of your call. :)
Ehh wlang batbat yang mga smartbro team na yan tawag ako ng tawag ganun parin tgal nila makapriority .pati ung team na nagaayos ng internet sa bahay."PANIRA" Hininayan pa lalo ang internet namin sobrang inis ko don wlang silbe mga taga smartbro LONGDIE kau mga panira ng connection bwiset!!!!
ReplyDeleteTOMO!!! ganyan din nangyare samin eh.. tsk!,...
ReplyDeleteNakakainis , may nagpunta ngang technician samin.. di ko alam kung inayos talaga, pagkatapos maayos un may connection agad kme for "1 hr".. and then biglang nawala potek FUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU!.
ReplyDeleteSinira yata ng Putangina >_<.
TANG INA NYO SMART BRO ! ITAPON NYO NA UNG MGA WALANG KWENTANG PRODUCTS NIO ! MGA GAGO BA KAU ! O DI KYA MAG SARA NA KAU ! MAS OK PA SKY BROADBAND SA INYO EE ! MGA CHEAP !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
ReplyDeleteHayz , Pag Naayos na Medyo ok n net , Pero pagtapos ng ilang weeks Babagal ulit Magiging Slow/No connectivity .
ReplyDeletemga putang ina nyu, walang kwenta bwisit,sayang lang binabayad namin senyu
ReplyDelete