Smart Broadband Internet is not really great when it comes to its services. But many still use Smart Bro because of the affordable fees and because it has a wider area coverage as compared to Globe Broadband and other internet providers. I've had my own share of bad internet connection and bad customer service with Smart. It does *uck but I'm left with no choice as Globe does not cover my place for internet connection.
Some Facts about Smart Bro plan 999:
- It is intended for a single pc only .
- Everytime you transfer the connection to another pc, you will be redirected to the smart bro portal where you need to enter you Account Number, Reference Number, and the Captcha to be able to login or activate your internet connection.
Some problems associated with Smart Bro:
- Can't login to the portal
- Error Codes P30040, P30090 and other error codes
Do it yourself solutions for Error Codes or Internet Connectivity Problems:
- Clear your internet cache.
- Use a different browser
- Restart your pc.
- Disable and re-enable your LAN
The above solutions are a few things you can perform before calling Smart Bro's customer service (*1888). Of course when you call, they will let you do all those steps above again. You might even go far to using a specific IP address, Servers or Proxy. If all else fails, the problem is not with your pc, but with Smart. The only way to solve the error codes especially P30040 is to let Smart activate your account without the need for you to go to the Smart Bro portal. It only requires a few tweaking on their part, I believe. Just be patient and call them again if your connection is not fixed. I'm basing all these from my experience. Sometimes it is beyond our control and this is the time where we badly need a good customer service from Smart.
Remember, at times it may take 24 hours for Smart to fix your connection. After this time and no progress is made, call Smart again. Just be persistent. In fairness, there are still few good customer reps out there that are willing to help you out.
If you are still experiencing Smart Bro P30040 error or similar errors, you can leave a comment here, or if you have an easy solution, don't hesitate to share it with us.
How to Fix Smart Bro Error Codes P30040, P30090 Connection Problem
4/ 5Oleh Admin